Shipping policy

Shipping Policy

Processing Time

Standard items are processed within 3-5 business days. For custom jewelry, including personalized engravings or specific birthstone selections, please allow 7-14 business days for handcrafted production before shipment.

Shipping Rates and Estimates

We offer worldwide shipping for all Lumisera Gems collections. Shipping charges for your order will be calculated and displayed at checkout.

  • Standard Shipping: 10-15 business days.
  • Priority Express: 5-7 business days via DHL/FedEx/UPS (Recommended for high-value orders over $300).

Customs, Duties, and Taxes

Lumisera Gems is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped.