Shipping policy
Shipping Policy
Processing Time
Standard items are processed within 3-5 business days. For custom jewelry, including personalized engravings or specific birthstone selections, please allow 7-14 business days for handcrafted production before shipment.
Shipping Rates and Estimates
We offer worldwide shipping for all Lumisera Gems collections. Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 10-15 business days.
- Priority Express: 5-7 business days via DHL/FedEx/UPS (Recommended for high-value orders over $300).
Customs, Duties, and Taxes
Lumisera Gems is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped.